Police Officer Commendation / Complaint Form

Each year Conover’s police officers have thousands of contacts with people. In some cases, individuals may question why an incident was handled in a particular way, they may wish to acknowledge the employees involved or they may disagree with the actions of an employee. Public confidence in the criminal justice system depends, to a large extent, on the trust that people have in their law enforcement officers. For that reason, the Conover Police Department takes citizen questions, concerns and compliments seriously.

The Conover Police Department will forward commendations to employees and their supervisors so that the employee may be recognized. It is also the department’s policy to investigate allegations of employee misconduct. The Conover Police Department’s Administrative Division is responsible for coordinating investigations related to alleged employee misconduct and commendations for exemplary service. The Administration Division reports directly to the Chief of Police.

Commending Police Employees

When you receive service that you feel is worthy of a commendation, let us know. Please fill out a Citizen Commendation/Complaint Form, from the bottom of this web page. When completing this form online, it will be electronically submitted to the Conover Police Department.  You may also visit the Conover Police Department to complete a commendation / complaint report in person or by telephone.  When contacting the police department, include all the information you can remember about the outstanding service. The employee will be notified of your commendation as will his/her supervisors, and a copy will be placed in the employee’s personnel file.

The Complaint Process

The Conover Police Department values community feedback and is dedicated to providing the best police service possible. If you feel a police department employee has treated you improperly or are concerned about any police department action, please fill out a Citizen Commendation/Complaint Form from the bottom of this web page. When completing this form online, it will be electronically submitted to the Conover Police Department. You may also complete the form in person or by telephone.  Please do not interrupt a police officer in the performance of their duties to question actions.