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Public Works
The City of Conover Public Works Department's goal is to provide a high level of services to our residents and customers at the lowest possible cost. Our intent is to represent our City in a responsible and professional manner at all times.
For after hour water or sewer emergencies, please call 828-464-3112.
- What is your mailing address, physical address and phone number?
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Mailing
Conover Public Works Department
P.O. Box 549
Conover NC 28613Physical
Conover Public Works Department
939 4th Street SW
Conover NC 28613Phone: 828-464-4808
- What is your number for after hours emergencies?
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828-464-3112 Catawba County Communications
- What is the cost for new utility connections?
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Please see the schedule of fees (PDF) for current rates.
- What utilities service Conover?
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Duke Energy - Electric
Spectrum - Cable and Internet
AT&T - Telephone Service
Piedmont Natural Gas - Gas
- What are your hours?
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7 am to 4 pm Monday through Friday
- When is my garbage collected?
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Household garbage, recycling, and small yard debris are collected curbside on the same service day and must be placed at the curbside by 5 am on the day of collection.
- Whom do I speak to concerning Water Distribution Construction and Maintenance?
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Brian Bradshaw, Public Works Utilities Director, at 828-464-4808
- How much water would I lose at 60 pounds of pressure?
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Size of hole Amount lost per day Amount lost per month 1/16 inch hole 83 gallons 2,500 gallons 1/8 inch hole 3333 gallons 100,000 gallons 3/16 inch hole 7500 gallons 225,000 gallons 3/4 inch hole 13,333 gallons 400,000 gallons - If my household drains are stopped up, who is responsible?
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If you find that none of the drains in your house are properly draining, call the City of Conover first. We will investigate to see if the City's collection line is clogged. If it is clogged we will unclog it immediately at no cost to you. If it is running freely we will notify you so you may call a plumber to unclog your pipes or tap.
- Where does the City's responsibility begin and end with respect to utilities?
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Water
The City is responsible for all main lines and service connections to the meter box or vault. Meter components and cut-offs located within the box are also maintained by the City. Service connections beyond the meter are the responsibility of the customer.
Sewer
The City is responsible for all sewer collectors and outfalls located within right-of-way and easements. Maintenance of sewer service lines extended to the mains is the responsibility of the owner/customer. The City may assist with maintenance of the service connection where properly installed cleanouts are provided at the right-of-way.
- Who do I call at night if I have a sewer problem or see a manhole overflowing?
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For after hours, weekend, or holiday occurrences, please call the Communications Center at 828-464-3112.
- Where does the polluted water that is treated come from and where does it go?
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The untreated wastewater flows by gravity through the sewer lines from houses, commercial, and industrial sites all over Conover. After it is safely treated it is discharged into the streams that run through our City.
- Do treatment plants smell bad?
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Properly operated treatment facilities have a musty odor but generally do not produce an offensive odor.
- Do you have Wastewater Treatment Plant tours for my school, group, etc.?
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Yes. We are happy to schedule tours of our Treatment Plants for your school or civic group. Our Water Pollution Control Specialist will also visit your location to present programs on "how our water is recycled". For more information or to schedule a visit, contact the Wastewater Treatment Division at 828-465-2279.
- Where could I find out information if I am interested in getting employment in the field of water pollution control?
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You may check out the City of Conover's NEWWTP website which may supply you with job openings and educational opportunities in our field.
- Whom do I speak to concerning...
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Concern Contact Street and Drainage Maintenance and Construction Supervisor Jeremy Davis Water Distribution Construction and Maintenance Supervisor Brian Bradshaw Grounds, Parks, Cemetery Maintenance Supervisor Melinda Hahn Sewage Treatment and Collection Supervisor Brian Bradshaw Fleet Maintenance and Repair Supervisor Josh Baez Solid Waste and Recycle Collection Supervisor Wayne Mays